Returns & Exchanges

At OLEADA, we want you to be completely satisfied with your purchase. We offer 30-day returns and exchanges on all unused items in their original packaging to ensure you find your perfect everyday companion.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original dust bag and shipping box, ensuring all tags are still attached and the product is in its original condition.

• 3.
  Attach the Label

  Download and print the prepaid shipping label provided through our portal and securely affix it to the outside of your parcel.

• 4.
  Drop Off and Track

  Deliver your package to the nearest authorized carrier location and keep your tracking receipt; your refund will be processed once our quality team inspects the return.